Sending, receiving and authenticating mail.
2026
The checklist before a client site goes live
Deep diveEvery line on our launch checklist traces to an incident, a decision or a question nobody could answer by looking. Here is where each one came from, what we automated so the list stays short, and what no checklist can prove.
Who watches the alerts?
Deep diveOn 18 October we found our Slack bot tokens had died and every alert since had gone nowhere. We rebuilt the path so it is much harder to fail quietly, then spent a week learning that an alert path can also fail loudly, by paging for things nobody could fix.