We are testing your site now and will email the report to the address you gave, usually within five minutes. Check your spam folder if it has not arrived.
We have your request for your site. We will email the report to the address you gave within one working day.
Need more? Add it when you want it
The package covers your website. Everything below is optional, priced per job, and agreed in writing before we start. You only pay for what you use.
Apps and software
Booking systems, dashboards and back-office tools built around how you work.
The package comes with a private portal: one place for everything that passes between you and us. These are the best bits, shown with sample data for a made-up bakery.
Analytics
See how your website is doing, in plain English
No dashboard to decode. The portal tells you what changed, then shows the numbers behind it.
A short summary of what changed since the last period
Visits, where they came from, devices, countries and your busiest pages
What people searched for on Google to find you, and where you appear
Bots and scanners hidden by default, so the numbers are real people
Up to date every hour, and everything downloads as a spreadsheet
portal.zxn.uk
portal.zxn.uk
Which pages and sources bring people in, and how each has changed.
portal.zxn.uk
What people searched for on Google, and which of your pages they landed on.
Brand pack
Your whole brand, ready to download
Every logo, colour and template in one place, so you never have to hunt through old emails for the right file.
Colours with HEX, RGB and CMYK values, one click to copy, and a readability check
Fonts, logos in every format, stationery and social images
An email signature you can paste straight into your mail app
Or take the lot as a single download
portal.zxn.uk
portal.zxn.uk
Logos in every format, plus business cards, letterheads and menus.
portal.zxn.uk
Social images and web icons, sized and ready to upload.
Also in the portal
Website approvalsPreview changes on a staging site and approve them with one click.
FilesUpload and organise files, and share them with anyone by a private link.
AgreementsRead and sign online, with a signed copy kept for you.
Tasks and ideasSee what we are waiting on, request changes and approve ideas.
PasswordsAn encrypted vault, plus one-time links for sending a secret safely.
Q&A
Q&A
What website do I get?+
One package: as many pages as your business needs, with an enquiry form, search setup, full analytics, a client portal, a brand pack and up to 2 small changes a week, as listed under Pricing.
Apps, software, automation and AI are quoted separately, as are integrations such as booking and payment features, widgets, and CRM or email links. So are shops, memberships, very large sites (hundreds of pages) and large bespoke systems, even where a site in the gallery has them.
Why is there only one package?+
Most businesses need the same things: a site that works, shows up on Google and is looked after. One price keeps it simple. If you need more, such as an app or an integration, we quote it separately, so you only pay for what you use.
What is the free website audit?+
Enter your website address and your email address and we run automatic tests on your site’s public pages, then email you the report, usually within five minutes. It covers how fast it loads on a phone (using Google’s PageSpeed test), how easily people can find it on Google, accessibility, security basics and what we would fix first. It is free and there is no obligation.
We look only at what any visitor can see: no logins, and nothing on your site is changed. Privacy and accessibility notes in the report are automated observations, not legal advice or a full accessibility audit. A few sites block automatic tests; if yours does, we run the test by hand and email you the report within one working day.
Who writes the text and images?+
We do. We draft the text and source the images for the pages included, using AI tools to work quickly. A person at zxn.uk reviews everything, and you approve it before it goes live. If you have photos or wording you want used, send them.
AI-assisted content can contain mistakes, so please read it carefully before approving. Large amounts of extra writing, such as a full set of articles, are quoted. Our privacy notice lists the AI providers we use.
What do the monthly fees cover?+
There is no setup fee and no minimum term. The package includes hosting, HTTPS renewal, source backups, monthly site checks and up to 2 small changes a week. A small change is a text, image, opening-hours or price edit, or a similar job of up to about 30 minutes. Unused changes don’t carry over. Fault repairs, uptime monitoring and security fixes are not counted: we do those whenever they are needed.
Bigger jobs are quoted first (see “Can I buy extra work?”). We agree any extra charge with you before starting.
What do you need from me to start?+
Your business details, services, contact information and your logo if you have one. We confirm content, delivery timing, payments and any external costs in writing before beginning. No account or payment is needed to enquire.
Do you include a domain name?+
You can use a domain you already own, or we can register one and manage it for you. Registration and renewal fees are charged separately.
Who owns my website?+
Your text and images stay yours, and you can ask for a copy at any time. Once you have paid for six months (or a yearly payment) you own the finished bespoke website work, subject to third-party licences, and we can hand over the source for hosting elsewhere. If you leave sooner, your content, domain and accounts are still yours and you can buy the finished site from us by agreement. Migration or extra technical work may be quoted. Your domain and eligible Google accounts stay in your name.
What is in the brand pack?+
A download folder of ready-to-use files built from your logo, colours and fonts, so everything you publish looks consistent. It covers:
Logo files: your logo tidied for web and print, in full colour, black and white, single-colour, horizontal and stacked versions where they suit your logo, plus an icon-only version. Supplied as SVG, PNG with a transparent background and PDF.
Social media: profile pictures and cover or banner images sized for Facebook, Instagram, LinkedIn, X, YouTube, TikTok, WhatsApp Business and your Google Business Profile.
Website and browser: a favicon, app icons and the image shown when your site is shared.
Stationery and documents: a letterhead, an A4 document template, invoice and quote templates, an email signature, a business card layout and a presentation template.
Colours and fonts: your palette with hex, RGB and CMYK values, and your fonts with a web-safe fallback.
A one-page style guide: how to use the logo, colours, fonts and tone of voice.
The pack is built from the logo you supply. A new logo, a full brand design and printing are quoted separately.
Will you run my blog and social accounts?+
Not as part of the package. Blog and social posts, with scheduling across your accounts, and ongoing Google Business Profile management are quoted separately, to suit how much you want. Publishing needs your approval, and we don’t bulk-publish unreviewed AI text or promise search positions.
Are privacy and compliance included?+
Every site gets adapted privacy, cookie and website-terms pages based on the business details you provide. Optional tracking is off until consent in our standard setup, and the package includes consent controls and notices for the tools installed.
We support UK GDPR and PECR requirements through practical configuration, data minimisation and clear notices. You remain responsible for your business’s legal obligations and approving the wording. This is implementation support, not legal advice or a compliance certification. Read the ICO’s guidance ↗
What does “accessible and secure” mean?+
We build towards WCAG 2.2 AA, checking keyboard use, colour contrast, headings, labels and mobile layouts. Automated checks support human review; a full independent accessibility audit is a separate service.
HTTPS certificates, secure configuration, limited third-party code and recoverable source backups are included. HTTPS protects data in transit; it is not a guarantee against every security risk. We monitor and maintain the parts we manage.
Can I pay yearly?+
Yes, and you get two months free. Choose Yearly in the price switch, or say so in your enquiry. Pay 12 months in advance: £900inc VAT instead of £1,080.
A yearly payment covers 12 months. You can cancel at any time to stop the next renewal, and your site stays live to the end of the year you paid for. Yearly payments are not refunded pro rata. After the first year, support renews monthly at the standard price unless you agree a yearly renewal with us.
Can I cancel?+
Yes, any time. There is no minimum term. Email [email protected] and it takes effect at the end of the month you have already paid for, and your site stays live until then. Yearly payments are treated as described under “Can I pay yearly?”.
Apps, software and other work we quote separately are agreed on their own terms.
Can I buy extra work?+
Yes. A blog article, an integration or an app can be added, and anything bigger, such as a redesign, a shop or a large new system, is quoted separately.
We agree the work and the price in writing before we start, so there are no surprise charges.
Not sure it fits?
Send us your website address for a free audit, or tell us about your business and we will say what you need.