Website rescue and care
WordPress support for a site someone else built.
Your WordPress site was built by someone who has moved on, and nobody is updating it. We take it on as it is, with updates, backups, security checks and small fixes, every month.
Get a quoteGet a free website test
A fixed price in writing, by the next working day. Asking is free.
When a WordPress site needs someone
- The developer who built it has gone quiet or moved on.
- The dashboard is full of update warnings nobody dares click.
- A plugin update broke a page, and nobody knows how to undo it.
- You get a critical error, a white screen or a very slow admin area.
- Your host keeps emailing about old PHP versions or security.
- You need a small change and have nobody to ask.
If the site is down or hacked right now, start with our rescue pages. We fix it first, then look after it.
What the care covers
Updates, done carefully
WordPress, plugins and themes updated after a backup, with the site checked afterwards.
Backups you can restore
Regular backups kept away from the server, and restored when you need one.
Security checks
Scans for malware and unknown admin users, and abandoned plugins removed or replaced.
Uptime monitoring
We are told when the site stops answering, so you do not have to be the one who notices.
Small fixes and changes
Text, images, a broken form or a plugin error, within an agreed number each month. Bigger jobs are quoted first.
A monthly report
What was updated, what we found and what we suggest next, in plain English.
What happens when you get in touch
You call or send the form
Tell us the web address and what worries you about it. No login needed yet.
We look from the outside
We check what the site runs on, how out of date it looks and what visitors see, then send a fixed price in writing.
We take it on
You give us access. We take a full backup, bring everything up to date and deal with anything urgent first.
We keep looking after it
Updates, backups, checks and small changes every month, with a short report.
Sites we look after
We have not published a care job on a site someone else built. These are sites we built and look after, with the same checks.
WordPress support or website maintenance?
This page is about keeping the WordPress site you already have. Our website maintenance is different: it is the care that comes with our own website package, for sites we build and host. If your WordPress site is old, slow or keeps breaking, rebuilding it as part of the package can be simpler than patching it. When we look at the site, we tell you which makes more sense.
Questions
Is WordPress still worth it?
For many small business sites, yes, as long as someone keeps it updated. It becomes a problem when it is left alone with old plugins. If yours has reached that point, we tell you whether care or a rebuild makes more sense.
Why am I getting a WordPress error?
Most errors follow an update: a plugin or theme that no longer works with a newer WordPress or PHP version, a full disk, or a lost database connection. The message usually points to the cause. Send us the address and what it says.
How do I contact WordPress for support?
WordPress itself is free software with no helpline for site owners. Help comes from your host, for the server, or from a developer, for the site. We are the second kind.
Can you support a site you did not build?
Yes, that is what this care is for. We take a backup, look at how it was built, and tell you about anything risky before we take it on.
How much does WordPress maintenance cost?
It depends on the size of the site, how many plugins it runs and how out of date it is. We look first and quote a fixed price in writing.
Do I have to move host?
No. We can look after the site where it is now. If the hosting is part of the problem, we say so and quote for a move.
Need someone to look after your WordPress site?
Tell us what you need. We reply by the next working day with a fixed price in writing.